Samsung Customer Service Centers
At our Samsung Authorized Customer Service Centers, our Samsung-certified pros use only genuine Samsung parts to ensure your phone gets back to factory condition. From cracked displays to mechanical failures, such as button, battery or storage problems, Samsung Authorized Service Centers are the local option for fast, quality repairs you can trust and rely on.
Bring in for repair (Walk-In Service)
Find a local Samsung Authorised Customer Service Centers manage by Primasiana Philippines and schedule your visit today. From cracked screens to transferring data, our techs are ready to help. It is recommended to schedule an appointment, as walk-ins are handled on a first-come-first-served basis. Your scheduled visit will take less time and your repair will generally take less than 2 hours.
Samsung Customer Service Center – Lipa, Batangas
Unit 121 2F Robinsons Place Lipa, J.P. Laurel Highway, Mataas Na Lupa, Lipa City Batangas
Samsung Customer Service Center – Festival Mall
Level 2 DG1-9 Festival Supermall Filinvest City Alabang , Muntinlupa City
Samsung Collection Point (CRC) – Makati
3/F Unit 305, The Atrium of Makati Building, Makati Avenue, Makati City
Western Digital (WD) RMA Centers
If you want to claim your Hard Disk / SSD or any products from Western Digital, you should visit us! We are Authorized Western Digital RMA Center. You can walk in here or send by expedition then we will send it back to you.
Check your product’s warranty status
Before you tread on to claiming your warranty, first check if it still has one. To do so you can go to this link, enter your product details, hit the submit button and check your product’s warranty status. You can check it here :
If your product is still under warranty, it will display “In Limited Warranty” under Status
Process to claim the warranty replacement
Fill data #2
2. Sign in / click create an account
Set address #3
4. “Create an RMA” under Product Support
5. Add new address
6. Select the product which would like to RMA, then choose the selected address and input reason of return
Once you get the RMA number the next step is to send your product in to Western Digital (WD RMA Center) manage by Primasiana, Phils. You can either print and fill up the form provided and ship your product back to Western Digital RMA Centers, or you can bring the defected product personally to our center:
Primasiana Western Digital (WD) RMA Center
3rd floor unit 305 The Atrium of Makati Building, Makati Avenue, Makati City, Philippines
Seagate Care RMA Centers
If you want to claim your Hard Disk / SSD or any products from Seagate, you should visit us! We are Authorized Seagate RMA Center. You can walk in here or send by expedition then we will send it back to you.
Process to get warranty support & claim the warranty replacement for your defective hard drive
Check warranty #1
2. The product has not failed the SeaTools test (if applicable)
3. If you purchased the hard drive from an authorised Seagate distributor/reseller, you will see the warranty period and the name of the authorised distributor